Fantastic experience from start to finish. I initially spoke to Luke on the phone, who was extremely helpful and made the whole process of arranging a new boiler for one of my properties really straightforward.
The engineer, Jack, was excellent. He carried out the installation efficiently and to a fantastic standard, and my tenant was extremely pleased with the work.
As I live quite far away, excellent communication is really important to me as I’m not able to be there in person. The communication throughout was fantastic, which gave me complete peace of mind.
I wouldn’t hesitate to recommend them and will definitely use them again in the future. Thank you, Luke and Jack!
Response from the owner:We are grateful for your kind review, Hayley. It is great to hear Luke made arranging the new boiler straightforward and that Jack completed the installation to such a high standard. Knowing you are based far away, we are glad our communication kept you informed and reassured. Thank you for recommending us, we look forward to working with you again.