new boiler installation faqs
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Boiler repairs, do we charge a call out fee?

We Do not charge a call out fee

However, there will be a diagnostics charge

There will be a fixed price charge of £60+VAT to customers for an expert engineer to be called out. This fee covers a visit for up to a 30minutes from our qualified gas engineer, full diagnostics of the issue(s). It also covers repair of the issue(s) if they fall within the 30 minute appointment and no parts are required.

Most repairs are completed during our first visit, however some may require spare parts and a return visit. You'll always be provided with a quote to install spare parts and if a second visit's required we’ll email you details of the work we're planning to complete and any costs. Completely transparent and easy, just the way it should be.

The easiest way to book an appointment is via our online booking system. Simply let us know more about you and your boiler. You will then be able to book a convenient time and date into our diary.

Watch this short information video


Sometimes it makes more financial sense to replace your boiler. If we deem your boiler beyond economic repair during the diagnosis, we'll provide you with a no obligation quote to get a replacement boiler with us.


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adam dilger blackpool boiler installations
Adam Dilger
Managing Director
We offer ground braking reliable heating solutions across the Northwest. With 20 years experience our engineers install, service and maintain your central heating systems. Connect with Adam on LinkedIn >>
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