What happens after my new boiler has been installed?

What happens after I've had my new boiler installed?

In this guide, we’ll be answering some of the most frequently asked questions about what happens after your new boiler installation.

At Blackpool Boiler Installations, our goal is to make the process of buying and installing a new boiler a lot more quick and simple for customers and we talk a lot about how our service works in three simple steps, however, you may be wondering what happens after this.

In this guide, we’ll be answering some of the most frequently asked questions about what happens after your new boiler installation.

The key things we do at Blackpool Boiler Installations after your new boiler is the following

✅ Clean and tidy the work area

Full customer handover along with folder and paperwork, talking you through how the new boiler set up works

✅ Register the boiler guarantee / warranty

✅ Register the boiler installation with Gas Safe

✅ Send out email information videos in the coming weeks after your new boiler installation

✅ Advise you on how to make the most of your new boiler

✅ Set up the new boiler to maximise energy savings

✅ Advise you how best to look after your new boiler

Can look after your your new boiler for its lifespan 


Watch this video here on what happens after my new boiler has been installed


Will You Dispose of My Old Boiler?
Yes, on the day of your boiler installation, Blackpool Boiler Installations Gas Safe engineer will remove your old boiler if it is safe to do so and will dispose of it afterwards, along with any tanks and hot water cylinders where applicable if safe to do so, leaving your home as clean and tidy as when they arrived.

Who Will Activate My Boiler Warranty?
Following your new boiler installation, the engineer will activate the warranty with the manufacturer. This is so that you can benefit from the exclusive extended warranty that we offer which you may not otherwise benefit from if you were to register the boiler yourself.

What Should I Do If I Have an Issue With My Boiler?
If you notice an issue with your new boiler after it has been installed, the next steps you should take is watch our video here 

this is essential to check if the issue lies with the new install or the older pipework and system, of course if you still need us you can call us on 01253 422343 or book online here 


Can You Smell Gas?
If you can smell gas coming from your boiler or a pipe, you may have a gas leak. contact us immediately or make sure to call the National gas Emergency Helpline immediately on 0800 111 999 and report the suspected gas leak.

Whilst waiting for the Gas Safe engineer to arrive, make sure to do the following:

Turn off all appliances
Open all doors and windows in your home to allow fresh air to enter
Turn off the gas at the mains
Make sure there are no natural flames e.g. kitchen hobs, lighters, lit candles
Leave the house as soon as possible


Is Your Heating Not Working Properly?

If your heating won’t come on when you need it to after your boiler installation, there could be a number of causes behind it.

First, make sure to check that your wireless thermostat isn’t low on charge and that you know how to use it.

if you have the EPH thermostat you can watch how to use this correctly here


Did you know that low batteries in digital thermostats are one of the most common causes of issues with home heating? even new thermostats sometimes come with flat batteries.

Thermostat batteries typically last 8-12 months, so if you've noticed problems with your heating around 8 months after your boiler installation, it may be time to replace them.

If your thermostat has new batteries and your heating system still isn’t working, make sure it is programmed correctly. Knowing how to control your heating with your thermostat is essential if you want your heating to come on when you need it and turn off when you don’t. It may also be worth asking any other household members if they have changed any settings on it as this is a more common cause of issues than you may think.

You could make significant savings with smart heating controls.

If your thermostat is programmed correctly and your heating still isn’t working, check your boiler for any error codes. These are small codes made up of numbers and letters that can help tell us what the issue is. If you see an error code, make sure to check your manufacturer’s user manual to identify what it means and follow the steps from there.

your manual can be found in your new boiler documents folder.

What About My Annual Service?
It is essential to service your boiler every year, the smart way to do this is to take up a winter warmer care plan

this can be done directly online and will mean complete peace of mind and essentially will maintain your new boiler guarantee

Please read this valuable article on care plans for looking after your new boiler

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adam dilger blackpool boiler installations
Adam Dilger
Managing Director
We offer ground braking reliable heating solutions across the Northwest. With 20 years experience our engineers install, service and maintain your central heating systems. Connect with Adam on LinkedIn >>
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