what is 100% turn up guarantee or £50 cashback?
You may of heard by now that Blackpool Boiler Installations is the only advertised business in the Northwest who offer a 100% turn up guarantee or you get £50 cashback.
But what does a turn up guarantee actually mean?
simply put, when a customer books a visit with us, we turn up or you get £50.
That's how confident we are of being 100% reliable, we are willing to put our money where our mouth is.
why do this?
We wont sugar coat it, we were absolutely sick and tired of other poor tradespeople not turning up and leaving customers in the lurch, we would then fall victim of this reputation and have been battling to improve and restore public confidence.
We know we turn up, its second nature, but customers have become wary in recent years, so we decided to turn the tables on reliability and confidence.
of course, staff sickness and vehicle faults or things out of your controls is completely understood by customers and hey, it happens. but the tradespeople who do not turn up do not even pick up the telephone, do not send an email. they just do not turn up.
SO WE HAVE TAKEN ACTION.
if we do not turn up, AWOL, leaving you in the lurch with no communication, you will receive £50 cashback
How can we be so confident in reliability?
well in recent years we have implemented systems and procedures which separate us from the average heating engineers.
We are a modern heating business who use modern technology to keep organised and reliable, no more paper diaries for us.
Blackpool Boiler Installations have nearly 20 years’ experience in helping customers in the Northwest stay warm and have peace of mind that they have the full aftercare of a quality business.
Locally we are recognised as the ‘go to’ heating business for all central heating installations, service, and repairs.
Our engineers are gas safe registered, vetted and go through rigorous training to keep up to date with latest technologies and regulations.
customers benefit from the following which believe it not, does not exist in most heating business's
✅ booking confirmation via email
✅ video explanations and updates
✅ booking reminder the day before our visit
✅ booking reminder the morning of your booking
✅ text message when engineer is on route to the job
✅ track engineer facility so you know exactly where they are and how long they will be
✅Over 150 top rated 5-star reviews online, which include google, Facebook, checkatrade and which trusted trader
watch this short video and see a typical information video you will be sent as a booking confirmation
these are some of things that mean we can always turn up and always guarantee a great customer journey
now ask yourself, did you last Heating engineer do that?
P.S
don't expect to receive the cashback (we ALWAYS TURN UP) 😉